ProtoGene
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The frontier, applied responsibly

Everything modern AI can do for your enterprise — grounded in your data.

From generative AI and autonomous agents to predictive analytics and computer vision, we help you separate genuine capability from hype and ship AI that holds up in production.

Generative AILLMs & RAGAgentic AIPredictive AnalyticsComputer VisionNLPMLOps / LLMOpsResponsible AI
Capability explorer

Eight capabilities, one connected AI practice.

Generative AI, RAG & LLM applications

We build retrieval-augmented generation (RAG) pipelines and LLM-powered applications grounded in your enterprise knowledge — policy documents, claims, tickets, contracts — so answers are accurate, cited and current.

  • RAG Pipelines
  • Prompt Engineering
  • Vector Search
  • Enterprise Knowledge Assistants
  • Document Summarization
1

Ground

Index enterprise documents into a governed vector store.

2

Retrieve

Pull the most relevant, permissioned context per query.

3

Generate

Produce grounded, cited answers via your chosen LLM.

4

Govern

Log, evaluate and monitor every response for quality & safety.

Agentic AI & workflow automation

Beyond chat: autonomous, tool-using agents that plan multi-step tasks, call internal systems and APIs, and escalate to humans when confidence is low — automating case triage, claims processing and back-office workflows.

  • Multi-Agent Orchestration
  • Tool & API Calling
  • Human-in-the-Loop
  • Workflow Automation

Task Planning

Agents decompose goals into ordered, verifiable steps.

System Integration

Secure connectors into CRMs, cores and internal APIs.

Guardrails

Policy checks and approval gates before high-risk actions.

Observability

Full trace of every agent decision, for audit and debugging.

Predictive & prescriptive analytics

Forecasting, propensity, churn and risk models — paired with prescriptive optimization that recommends the next best action, not just the next best guess.

  • Demand & Revenue Forecasting
  • Churn & Risk Scoring
  • Next-Best-Action
  • Optimization Models
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Typical forecast accuracy achieved
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ROI improvement on optimized models

Illustrative benchmarks from ProtoGene analytics deployments; actuals vary by engagement.

Computer vision & document intelligence

Image and video models for quality inspection, safety monitoring, and automated extraction from scanned claims, invoices and identity documents.

  • Object & Defect Detection
  • OCR & Document Extraction
  • Image Classification
  • Video Analytics

Claims & KYC Automation

Extract structured data from unstructured documents and images.

Quality & Safety

Real-time defect and anomaly detection on production lines.

Natural language processing

Classic and transformer-based NLP for the language-heavy processes every enterprise runs on — tickets, calls, complaints and contracts.

  • Sentiment & Intent Detection
  • Entity Extraction
  • Text Classification
  • Speech-to-Insight

Complaint & Ticket Triage

Auto-route and prioritize inbound requests by intent and urgency.

Contract Intelligence

Extract clauses, obligations and risk flags from legal documents.

MLOps & LLMOps

Production AI needs the same engineering discipline as production software: versioning, CI/CD, monitoring and rollback — for both traditional models and LLMs.

  • Model Versioning
  • CI/CD for ML
  • Drift & Performance Monitoring
  • Prompt & Eval Management
1

Train & Version

Reproducible training runs with full lineage.

2

Deploy

Automated CI/CD into staging and production.

3

Monitor

Track drift, latency and quality continuously.

4

Retrain

Trigger retraining and rollback automatically when needed.

Responsible & explainable AI

Every model we ship comes with the explainability, bias testing and audit trail needed to satisfy regulators, risk teams and your customers.

  • Explainability (SHAP/LIME)
  • Bias & Fairness Testing
  • Model Risk Documentation
  • Access & Audit Controls

Explainability by Default

Every prediction traceable to the features that drove it.

Compliance-Ready

Documentation aligned to model risk management standards.

Secure by architecture

Why enterprises choose on-premise & private LLM deployment.

Public LLM APIs aren't an option when your data is regulated, sensitive or simply too valuable to leave your perimeter. We deploy open-weight and licensed models on infrastructure you own — cloud VPC, on-prem, or air-gapped — and fine-tune them on your own content.

Data Sovereignty

Nothing leaves your environment. Full control over storage, logging and retention.

Domain Fine-Tuning

Models adapted to your terminology, products and regulatory context.

Cost Predictability

Fixed infrastructure economics instead of unpredictable per-token billing at scale.

Secure Inference

Role-based access, encryption in transit & at rest, and full audit logging.

From pilot to production

A pragmatic AI adoption journey.

01

Assess

Audit your data readiness, use cases and risk posture to prioritize the highest-value AI opportunities.

02

Pilot

Stand up a production-grade pilot in weeks, on real data, with clear success metrics.

03

Scale

Harden the pipeline, add MLOps/LLMOps discipline, and roll out across teams or geographies.

04

Govern

Institutionalize monitoring, explainability and compliance so AI keeps performing as it scales.

Have an AI or LLM use case in mind?

Let's scope a pilot — from generative AI assistants to predictive risk models.